Resume

 

James H. Brandt

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Summary

Varied experience in many fields – risk management, Workers’ Compensation, casualty insurance, network administration, retail sales – with increasing responsibility and proven leadership.

 

Experience

Walgreens Co - Store Manager (2016-current)

·         Direct store staff in day to day operations, training, customer service, company policies and procedures and cash handling

·         Responsible for full cash control, design of merchandise displays, pharmacy operations, expense management and inventory management

·         Interface directly with customers and vendors to provide assistance, direction and resolve issues

 

Walgreens Co - Assistant Store Manager (2011-2016)

·         Direct store staff in day to day operations, training, customer service, company policies and procedures and cash handling

·         Responsible for full cash control, design of merchandise displays, pharmacy operations, expense management and inventory management

·         Interface directly with customers and vendors to provide assistance, direction and resolve issues

 

EMCOR Group Inc., Risk Management Department - Senior Claims Specialist (2007-2010)

·         Direct compensability investigation, claims handling, litigation and settlement negotiations on disputed issues and for full and final settlement with third party administrator and defense counsel in all 50 states

·         Conduct conference calls with third party administrator, insurance company representative, defense counsel and subsidiary representative to review claim status and bring to optimum outcome

·         Provide authority to third party administrator and defense counsel for denials, reserves, settlements and expenses

·         Develop risk management policies and procedures and provide guidance and training to subsidiary companies

·         Conduct comprehensive in person and telephonic claim reviews with third party administrator, insurance company and subsidiary representatives

·         Coordinated companywide Occupational Medical Panel and oversaw the creation of a web based program to allow subsidiaries to easily access and make updates

 

Peerless Insurance, Liberty Mutual Group - Workers' Compensation Claims Specialist II (2006-2007)

·         Investigate compensability, negotiate claims on disputed issues and for full and final settlement

·         Review medical treatment for necessity and authorize future medical treatment

·         Manage claimants’ disability towards a return to work in a modified or full duty capacity

·         Evaluate reserving for future loss exposure including obtaining a Medicare Set Aside

·         Draft settlements for approval and represent the company in front of Workers' Comp Commission

·         Manage legal expenses and strategy for formally litigated files

·         Review cost containment strategies and claims file handling with agents and insureds

 

Peerless Insurance, Liberty Mutual Group – Casualty Claims Specialist I(2005-2006)

·         Claims analysis for available coverage for commercial general liability, commercial auto, homeowners liability, personal auto, and umbrella policies

·         Investigate compensability, negotiate claims on disputed issues and for full and final settlement

·         Evaluate injuries, draft reservation of rights letters, denial letters, and releases for full and final settlement, administer medical payments coverage on injury claims

·         Evaluate reserving for future loss exposure

·         Manage legal expenses and strategy for formally litigated files

·         Received special recognition award for identification of policy language that did not conform to state regulations, requiring refilling of policy forms

·         February 2006 Field Claim Office Employee of the Month

 

Realty World - Hometown – Network Administrator (2004-2006)

·         Installed and maintained Hardware Server, Windows Small Business Server 2003, Exchange server, file storage server, web server, multiple client computers, Microsoft Office, and Adobe Professional

·         Created and maintained company website utilizing Microsoft Access for data input and storage

 

University of Connecticut Student Government–Chairman of the Budget & Finance Committee (2001-2002)

·         Funded all undergraduate clubs on campus with a budget of $160,000

·         Chaired funding meetings, set committee agenda, had veto power on all expenditures

·         Participated in the Executive Committee of the Student Government

 

Education

University of Connecticut, Batchelor of Arts in Political Science and Philosophy (2005)

 

Achievements

·         Fire Fighter I Certified

·         Boy Scouts Eagle Scout Award, Order of the Arrow, Chapter Chief, Lodge Treasurer, Senior Patrol Leader

·         2018 Operation Top Winner of Walgreens Champion of Champions Program for Safety