James H. Brandt
Summary
Accomplished Store Manager with proven leadership and strength in decision making, a focus on customer service and efficiency. Outgoing personality with superior communication, organization, and time management skills. Adept at working with a variety of people, resolving conflict, and problem-solving.
Experience
Longs Drugs - Store Manager (2021-current)
- Track and analyze sales and customer trends in order to maximize revenue while minimizing expenses.
- Coach and provide daily feedback to management, supervisors and clerks on how to provide exceptional customer service and achieve operational excellence.
- Prepare daily work schedules for and assign tasks to 20+ employees, manage vendor relations (including approving orders), process payroll, perform human resources functions including hiring and scheduling, enforce company policy, ensure store legal compliance, manage inventory and design store merchandising.
Longs Drugs - Store Manager in Training (2021-2021)
- Participated in an extensive training program on customer service, providing team member coaching and feedback and store operations while operating as the Assistant Store Manager.
Walgreens Co - Store Manager (2016-current)
- Tracked and analyzed sales and customer trends in order to maximize revenue while minimizing expenses.
- Coached and provided daily feedback to management, supervisors, pharmacists, technicians and clerks on how to provide exceptional customer service and achieve operational excellence.
- Prepared daily work schedules for and assigned tasks to 20+ employees, managed vendor relations (including approving orders), processed payroll, performed human resources tasks including hiring and scheduling, enforced company policy, ensured store legal compliance, managed inventory and designed store merchandising.
Walgreens Co - Assistant Store Manager (2011-2016)
- Coached and provided daily feedback to clerks on how to provide exceptional customer service and achieve operational excellence
- Prepared daily work schedules for and assigned tasks to 10+ employees, managed vendor relations including approving orders, processed payroll, performed human resources tasks including hiring and scheduling, enforced company policy, managed inventory and designed store merchandising.
Education
University of Connecticut, Bachelor of Arts in Political Science and Philosophy (2005)
Systems
Kronos, Workbrain
Certifications/Licenses
Certified Pharmacy Technician (CPhT), Certification Number: CPhT - 1004726
Achievements
Fire Fighter I Certified
Boy Scouts Eagle Scout Award
2018 Operation Top Winner of Walgreens Champion of Champions Program for Safety